Posts Tagged ‘secure servers’

New Features in the MyFireHost Customer Portal

by FireHost Evangelist on September 23rd, 2011

MyFireHost PortalWhether it’s a suggestion in a ticket, twitter, chat, email or a phone conversation, we’re constantly soliciting feedback and looking for ways to improve the secure hosting experience for you – our customer. Today, as a result of your great suggestions, several new features are live.

Below highlights some of the new additions we believe will provide greater convenience, transparency and control over your cloud hosting account, the very next time you login:

Faster, Easier Cloud Server & Account Management

  • Condensed, sortable and searchable server, ticket and user list view
  • Efficient management of servers, tickets and users directly from the list
  • Quick visibility into each cloud servers performance and threat level
  • Custom tagging for faster, more granular identification
  • Data Center location displayed for each cloud server
  • (more…)

New Mission Critical Headquarters For FireHost

by FireHost Evangelist on April 5th, 2011

We’re pleased to announce that the entire FireHost team is now operating out of our new, mission critical headquarter facility in Richardson, TX.

Months in the making, our new corporate office embodies FireHost’s stance on security and takes our commitment to secure, contiguous support a step further. The following precautions contribute to the facility’s mission critical infrastructure and hospital-grade redundancy, designed to help us serve our customers to the very fullest under a variety of circumstances.

  • Fully operational internal data center
  • Backup generators
  • Multiple Internet providers
  • Secure keycard access with role based control
  • Video surveillance

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New Data Center for FireHost Clients

by FireHost Evangelist on February 17th, 2011

At FireHost, we continually strive to make the unique secure hosting services we provide even better. Our top priority is keeping our customers running securely and worry-free around the clock.

With that, we’re pleased to announce our expansion into a new data center facility in April 2011. The new facility is located in Richardson, Texas and represents FireHost’s third data center footprint in the US. The new facility brings a serious set of top-notch security, connectivity and redundancy features that will not only benefit our new customers, but also our existing customers who will migrate from our current Dallas facility.

Here are some of the major benefits you’ll experience with our data center expansion:

Redundant Connectivity InfrastructureConnectivity

  • Diverse fiber entry and intra-building fiber paths
  • Fully redundant internal network distribution
  • Multiple 10 Gbps connections from multiple premium carriers

Redundant Power Infrastructure

  • Complete 2N Electrical InfrastructurePower
  • Redundant Utility Feeds
  • Redundant Transformers in Ring Configuration
  • Redundant Power Distribution Units (PDU)
  • Redundant 2,000 kw Diesel Generators
  • 72+ hours fuel supply onsite with priority re-fueling status

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Secure Server Visibility Enhancements Launch Today. Hosting with More Transparency for You.

by FireHost Evangelist on September 14th, 2010

Effective today, all FireHost customers on Secure Servers virtualized with VMWare will have even more visibility into and control over your hosting environment. Now, you can see several, key performance indicators for each secure server individually and in real time:

  • How much storage space is being used.
  • How much memory is being used.
  • If you have enough processor power provisioned to meet your traffic flow and web application objectives.

In addition to viewing server resources, you can now reboot and shutdown/startup your Secure Server autonomously, without contacting our support engineers. This feature in particular gives Account Administrators and Technical Contacts the power to restart a server if it’s non-responsive for any reason and facilitate software upgrades on your own schedule.

With the enhancements live today, you can store custom comments and instructions for each Secure Server too. Customers can use this to communicate internally when several developers or technical administrators are present, and FireHost support engineers will be able to reference the instructions you enter any time they’re working on your environment.

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The End is Near! (for Dedicated Hosting)

by FireHost Evangelist on August 2nd, 2010

No More DedicatedEarlier this year, we introduced the Secure Server – a virtualized and secure, private hosting environment for companies and individuals who have the need to mitigate high traffic, high confidentiality, high availability, and compliance online.

Right away, many business owners, designers/developers, and IT professionals “got it” and signed up on the spot. We enjoy providing exemplary protection for our early adopters, but we won’t rest until the entire web hosting community understands that security, scalability, and affordability is for everyone, not just a select few.

Overall, the mission has been well received. As any “pioneer” would expect however, Secure Servers have been met with mixed reviews, particularly from die-hard dedicated hosting proponents.

In an effort admonish any remaining doubt from those who still have reservations about this new way, we created NoMoreDedicated.com. From here, you can:

  • Watch real stories from real people told in their own words and decide if dedicated hosting is the best solution.
  • Take our short, informative test to determine if dedicated hosting is right for your hosting needs.

Once you see the facts, we’re confident you’ll want to give Secure Servers a try, so we make it easy to do so.

  • Secure Servers can be provisioning within 24 hours of validating  your order, and
  • There is no lengthy hosting contract to which you must subscribe.

If you still have reservations, that’s fine. We respect your opinion and any doubts you may have about adopting a new way to protect your business. Even if you’re not ready to join the movement full stop, we request that you follow the movement that’s putting an end to overpriced, insecure, and inflexible dedicated hosting. Big change is on the horizon.

Follow: @NoMoreDedicated HashTag: #NMD