Geographically Redundant Email – Never Miss a Message

by FireHost Evangelist on March 27th, 2009No Comments

redundant_email1How many times has an important client or co worker asked “Did you get my email?“, and how many times has your answer been, “No. I did not receive it! Could you please resend?

FireHost wins and retains hosted email clients because we do a very effective job of scanning all incoming email for viruses and spam, then preventing any infectious or offensive messages from reaching your inbox. Comparing our hosted email service to competitors, we should be satisfied knowing that we provide unrivaled anti-spam and virus protection, but we’re not. We’ve taken hosted email one step further and built a better email “mousetrap”.

Effective today, every FireHost email customer’s service has been upgraded to our shiny, new, redundant email environment. <Non-technical readers should skip to paragraph 4. The bullets below will really only be interesting to “geeks”.>

  • FireHost configures your domain with our Dallas facility as the primary mail exchange (MX) record, and we’ve made a secondary, backup MX record for your email in our Scottsdale, AZ data center.
  • Should the Dallas data center become unavailable for any reason, your incoming and outgoing email will be routed to and queued in the Scottsdale facility until Dallas comes back online.
  • At that point, all queued email is delivered to you or your recipient’s inbox.

We’ve taken this extra step to ensure you never miss a message because we recognize that missing an important email is more than just annoying and embarrassing. It costs you business! Continuing our commitment to be your secure web hosting provider, FireHost is redefining the standard for hosted email service providers by squelching the potential for losing email due to service outages.

If you have any questions at all about the changes to your current email service, please contact Sales so we may find out more about how to fulfill your email needs.

This entry was posted on Friday, March 27th, 2009 at 9:00 am and is filed under Security. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.


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